1. Information we collect
We may collect information you submit through this website, including your name, phone number, email address, mailing address, policy or quote details, and the contents of your message. We may also collect basic technical information such as browser type, device information, pages viewed, and approximate location.
Please do not submit sensitive personal information, such as a Social Security number, driver's license number, payment card number, or medical information, through a general website form unless we specifically request it through an approved secure process.
2. How we use information
Ewing Insurance may use collected information to:
- Respond to questions, quote requests, and service requests.
- Provide, administer, and improve insurance services.
- Contact you about your request, account, policy, or appointment.
- Send service-related communications and, when you opt in, text messages.
- Maintain website security, prevent fraud, and meet legal obligations.
We may share information with insurance carriers, agents, vendors, technology providers, and professional advisers when needed to provide services or operate the business. We may also disclose information when required by law or to protect our rights and users.
3. SMS text messaging
If you choose to provide your mobile number and opt in to text messaging, Ewing Insurance may send texts related to your inquiry, quote, appointment, policy service, or other requested insurance communications.
Texting terms at a glance
- Consent: You must affirmatively opt in before we send marketing or service-related text messages. Your consent is not a condition of purchasing insurance.
- Frequency: Message frequency varies based on your requests and account activity.
- Cost: Message and data rates may apply according to your mobile carrier plan.
- Stop: Reply STOP to opt out of text messages. You may receive one final confirmation message.
- Help: Reply HELP for assistance, or contact us using the information below.
- Support: Text messaging may not be available on all mobile devices or through all carriers.
- Privacy: We do not sell or share your mobile number or SMS opt-in information with third parties for their own marketing purposes.
We may use a service provider to deliver text messages on our behalf. That provider may process your phone number and message-related data only as needed to provide the messaging service and support our business operations.
4. Cookies and your choices
Our website may use cookies or similar technologies for basic functionality, security, analytics, and remembering preferences. You can adjust cookie settings through your browser. Blocking some cookies may affect website functionality.
You may ask us to update or correct your information, stop a non-essential communication, or explain how your information is being used. Requests to opt out of SMS messages can be made by replying STOP or contacting us directly.
5. Security and retention
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website or transmission method can be guaranteed completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including legal, accounting, insurance, and recordkeeping requirements.
6. Changes to this policy
We may update this policy from time to time. The effective date at the top of this page shows when the current version took effect. Continued use of the website after an update means the revised policy applies to future use.
7. Contact us
Questions about this Privacy Policy or your communication preferences may be directed to:
Ewing Insurance
2140 E Southlake Blvd, Suite 233
Southlake, TX 76092
info@ewinginsagency.com
817-442-8822
